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You are here:  FREQUENTLY ASKED QUESTIONS   
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Get answers to your Questions
We always begin by researching both the product and the target audience. We find out everything we can from existing source - notes, memos, functional specifications, proposals, marketing literature, applications, and prototypes. If no information exists, we begin by interviewing the subject matter experts - engineers, system analysts, developers, sales and marketing people - whoever they may be. Identifying the target audience means asking two questions: What do the readers already know about the product? How will they use the information we convey to them? From this background information, we work with the client and potential users to develop a concept, then an outline, then the finished print or electronic publication. As professional communicators, we have the advantage of understanding the communication field itself. We may be new to a particular process or product, but we're quick learners. Being new to the process or product (as the clients users will be), we have a very good idea of the kinds of questions readers will ask, and we have the experience to quickly get at the answers.
Job printing (or print-on-demand, as it is known in the USA) is a new phrase in the printing industry's basic response to the world's quest for faster service in every aspect of business and commerce. Job printing can be utilized in any environment, but is especially competitive for printed pieces of limited distribution, or where changes and/or updates are frequent.
You can have your existing paper-based documents converted to this cost-effective format, or we can create new PDF documents for you.
Please don't hesitate to contact us, for further information, or give your comments. E-mail: info@cyberdoc.co.za Tel: (011) 421-1434. Your enquiry will be dealt with in less than 48 hours.
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